Refund policy

Return Policy

Regular-priced items are welcomed back for an exchange or store credit within 14 days of the purchase receipt date, provided they are in their original condition with tags attached, unworn and unwashed. Items must be accompanied by the original receipt and approved by Jill’s Boutique.

Sale and Discounted Items – Online & In-Store

All sale items are final sale, without exception. We are unable to offer refunds, exchanges or store credit on sale and discounted products.

In addition, we cannot accept returns or offer refunds on the following:

  • Special occasion wear
  • Undergarments and shapewear
  • Hats, headbands and hair accessories
  • Pierced earrings
  • Bath & beauty products

Thank you so much for shopping with us and supporting local. We truly appreciate your loyalty!