Free In-Store Pickup
Live nearby?
Choose Pick up in store at checkout.
There's no charge, and your order is usually ready within 24 hours.
We'll send you an email when it's ready.
Pick up any time during store hours,
Monday to Saturday, 9:30 am to 5 pm.
2727 County Rd. 43, Unit 5, Kemptville, Ontario.
$20 Flat Rate Shipping in Canada
Orders Over $200 Ship Free
Orders are packed and shipped within 2 business days via Canada Post.
Delivery usually takes 2 to 7 business days, depending on where you are.
You'll get a tracking number by email as soon as your order ships.
Frequently asked questions
What is the Return Policy?
Our goal is for every customer to be totally satisfied with their purchase.
In-Store purchases: regular-priced items can be exchanged or returned for store credit within 14 days of purchase, in original condition (unworn, unwashed and with tags on) and with the original receipt.
Online orders: regular-priced items can be returned for a refund within 14 days of the purchase or shipping date, whichever is later. Items must be new, with tags on, and include your receipt or packing slip. Refunds are processed within 7 days, and we'll email you when it's done.
All sale items are final sale, without exception.
In addition, we cannot accept returns or offer refunds on the following: Special Occasion Wear, Undergarments & Shapewear, Hats, Headbands and Hair Accessories, Pierced Earrings and Bath & Beauty Products.
Are any purchases final sale?
All sale items are final sale, without exception.
In addition, we cannot accept returns or offer refunds on the following: Special Occasion Wear, Undergarments & Shapewear, Hats, Headbands and Hair Accessories, Pierced Earrings and Bath & Beauty Products.
How can I make a return by mail?
Return shipping is the customer's responsibility. Item must be in original, unworn, unwashed condition with tags on.
We recommend a tracked service, as we can't be responsible for returns lost or stolen in transit.
Make sure to include your order number.
Ship to:
Jill's Boutique 2727 County Rd 43, Unit 5 Kemptville, ON K0G 1J0
How much does shipping cost?
Shipping is free for all purchases over $200. We offer a $20 flat shipping rate for all other orders via Canada post. Shipping is available within Canada only.
Return shipping is the customer’s responsibility.